Attendee
Entry Policy
It’s important to the FAN EXPO HQ team that everyone who attends
the convention has a welcoming, fun, and safe experience. These policies have
been developed so that everyone can have a wonderful and memorable weekend.
By purchasing a ticket to FAN EXPO Philadelphia, you indicate your
agreement to the following terms and conditions:
1. A valid pass must be worn at all times to gain entry to FAN
EXPO Philadelphia. Damaged or altered passes will not be accepted on entry.
2. Lost badges that have been activated can be replaced for a $5
fee.
3. Passes cannot be replaced if damaged or destroyed under any
circumstances.
4. Passes are only valid for the event and date for which they are
issued.
5. Any reproduction of passes or tickets is strictly prohibited.
6. All paid admission tickets can be refunded up to 14 days prior
to the show (May 19, 2023, at 10 AM ET). Refunds will be made for the
face value of the ticket, plus any applicable taxes and shipping. If refund
requests are made after tickets have shipped, shipping fees cannot be refunded.
Service Charges are non-refundable. Tickets purchased through Costco are non-refundable at any time for any reason.
7. All passes remain the sole property of FAN EXPO Philadelphia and
may be confiscated by authorized staff without compensation for whatever reason
deemed fit.
8. Unauthorized or unlawful resale or attempted resale is
prohibited by law and is grounds for immediate seizure of the passes without
compensation.
9. Counterfeit Tickets Warning: To guarantee the
authenticity of your FAN EXPO Philadelphia Pass, protect yourself by buying only
at https://fanexpohq.com/fanexpophiladelphia/ or our official event Box Office (available on event days only).
10. Management reserves the right to revoke/refuse admission to or
to eject from the event/venue; any person(s) who fails to comply with the rules
and regulations of the event or venue and all applicable laws.
11. Pass bearer assumes all risk and danger of personal injury,
damage to property, including death, and all other hazards arising from, or
related in any way to, the event for which the pass is issued, caused by
negligence, gross negligence, or otherwise, and the holder releases and
indemnifies FAN EXPO Philadelphia, its employees, and its agents from any and
all liabilities and/or claims resulting from such risk, danger, damage, injury
or death.
12. Pass holder agrees to abide by all posted signage requesting
him/her to not take photos/video in an area where it is posted as prohibited.
13. FAN EXPO Philadelphia, as well as the Pennsylvania Convention Center, reserve the right to search any person and/or their bags and items at
any time at the show. Purchase of any ticket type indicates your consent to
allow searches.
14. Attendees are not allowed to solicit for sales of any type,
nor distribute flyers, business cards, or any other item at the show without
the express WRITTEN permission of FAN EXPO Philadelphia.
15. By entering FAN EXPO Philadelphia, the ticket holder grants to
FAN EXPO HQ, entities affiliated with Informa Global Exhibitions, and their
respective agents the unrestricted right and license to use the holder's name,
likeness and voice in any production, reproduction, distribution, transmission,
publication, public performance, broadcast or exhibition of advertisements,
broadcast or telecast of the Event, promotions, contests, photographs taken, or
other transmission or reproduction in connection with the Event for any
purpose, without compensation.
16. Guest appearances are subject to cancellation or schedule
change at any time.
17. Some Guests may charge additional fees for autographs and
photo opportunities.
18. Guests generally appear for the duration of the event,
although some are only available for a portion i.e. a single day. Appearance
day(s) will be posted on the website once confirmed by the Guest.
19. All events, panels, autograph sessions, and photo
opportunities have limited capacities and are offered on a first-come,
first-served basis unless otherwise noted.
*FAN EXPO Philadelphia reserves the right to change and/or alter
these terms and conditions at any time deemed necessary.
